GaPSC

FAQs


REGISTRATION

Why do I need to register for MyPSC?

The GaPSC issues all correspondence and credentials electronically through MyPSC accounts, providing educators immediate access to view and print official documents. Educators also have the option of submitting applications and supporting documentation through their MyPSC account, which is much faster than sending them through the U.S. mail.

Where can I find the registration help guide?

Registration Guide - this link is also provided in the main menu.

When trying to register, I get this Error message: The data you entered requires additional information. What should I do?

Please contact MyPSC Assistance with your full legal name, date of birth, and Certification ID (if you have one). We will assist you to complete your registration. In some cases, we may ask you to call our office to complete the process.

I do not have a Social Security Number. How can I register for MyPSC?

Please contact MyPSC Assistance so that we can assist you in registering for an account.

ACCOUNT ACCESS

My temporary password email has not arrived. What should I do?

If you are trying to register for MyPSC or reset your password, you will be sent an email with a temporary password that can take up to 24 hours to arrive. Please be sure to check your junk mail or spam folder. If you entered a secondary email address, please check that account as well.

My email address has changed, and I have forgotten my password. How can I access my account?

Your account must be reset. Please contact MyPSC Assistance and provide your first and last name, and your Certification ID. For the subject, please select MyPSC Registration Issues, and in the message note that you need to have your account reset.
Please note: this will reset the entire account, and you will need to re-register for MyPSC. Your Certification ID will remain the same and all previously submitted documents and any issued credentials will remain on file.

How can I retrieve my Certification ID if I cannot log into my MyPSC account?

If you do not know your ID number, you can access it at Certification ID Lookup.

ACCOUNT UPDATES

My legal name has changed, or the name on my certificate is not my full legal name. How can I change the name on my Certificate/License/MyPSC account?

You may change your name by submitting an Application for a Name Change through the Submit Application/Check Status tab of your MyPSC account. If you do not have a Verification of Lawful Presence (VLP) on record, or if you are not a U.S. citizen, completed VLP documentation is required for this transaction. Please visit the Verification of Lawful Presence page for more information.

My address or other personal information has changed. How can I update it?

Once you are logged into your MyPSC account, you can update your physical address, email address, phone number, and security questions by clicking “Account” in the red navigation menu bar, then clicking “Edit” at the bottom of that page. Be sure to save your changes. You cannot change your name through your MyPSC account. Please see the previous question about changing your name.

ACCOUNT FEATURES

What will I find in each section of MyPSC Dashboard?

Once you are logged into your MyPSC account, the links in the blue MyPSC Dashboard menu allow you to access different tools and resources:
  • Home

    The welcome page for your MyPSC account.

  • Certificate / License

    View and print your certificate or license.

  • Assessments

    View any certification assessments you have passed and request eligibility to take GACE assessments.

  • Personal Affirmations

    You may answer ethics related personal affirmation questions here. The answers to these questions are required when you or your employer submit an application to the Professional Standards Commission and will remain valid during the current academic year. Should any of the answers change during the current academic school year, you may modify previous responses by selecting the “Edit” button on this page.

  • Submit Application / Check Status

    Submit a certification application or upload supporting documentation for an application you have already submitted. You may also view your Case History in order to monitor the status of applications (including name change, renewal, and all other actions requiring an application form) and submission of subsequent documents you have submitted.

  • View Submitted Documents

    View any documents that are in your electronic certification file.

  • Payments

    Pay a certification application fee with a credit or debit card.

  • Correspondence / Notifications

    View any letters or official communication issued to you by the Certification Division.

  • Claim Preparation Program

    Confirm your enrollment in an educator certification program.
    NOTE: You do not need to use this section of MyPSC if you are not currently enrolled in an educator certification program; or if you are enrolled in an out-of-state program and will not be completing student teaching in Georgia.

  • edTPA

    Effective July 1, 2020, the edTPA is no longer a program completion or state certification requirement of the Georgia Professional Standards Commission. Georgia and non-Georgia educator preparation programs may continue to use the edTPA. Candidates should contact their program provider to determine if the edTPA is a program requirement. This tab provides helpful links and contact information.

  • Certificate Upgrade Advisor

    You can directly link to this online tool if you're seeking an advanced degree to upgrade the level of your current certificate.
    NOTE: Do not enroll in a degree program for an upgrade until you read the information on the Certification Upgrade Advisor webpage.

Is the certificate or license available in MyPSC an official document?

Yes, the printable certificate is an official document. For the certificate to be in color, you would simply need to use a color printer. Certificates and licenses may be verified by anyone on our public website using the Certification ID Lookup tool. The GaPSC does not mail physical copies of certificates to educators or 3rd parties.

Mailing Address

Georgia Professional Standards Commission
200 Piedmont Avenue SE
Suite 1716, West Tower
Atlanta, GA 30334-9032

Phone Contact

(404) 232-2500
Metro Atlanta and Long Distance Line

(800) 869-7775
Toll Free Outside the Metro Atlanta Area

Our Certification Call Center is open 8:00 am to 11:30 am and 12:30 pm to 4:30 pm on Mondays and Wednesdays, except for state holidays.

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1-888-373-7888